Our staff combined has over 290 years of industry involvement. Even with that wealth of experience, we are never complacent. We continue to hone our abilities, increase our efficiencies, and broaden our creativity.
We invite staff to join our company who will make us better. The need for knowledge and ability is a given, but we also focus on the best personality fit, compatibility and the inherent desire to do whatever it takes for our customers’ success.
With a longstanding professional staff, our customers feel confident knowing they will have consistent support from people who understand their needs and expectations.
Experience counts! We know what it takes to produce successful events – not just from our perspective, but yours as well. We understand the numerous criteria that affect your planning processes – the multiple people who count on you, fulfilling attendee expectations and dealing with changing schedules. Not to be overlooked are F&B responsibilities, transportation challenges and keeping the Fire Marshall happy. The list goes on. We understand branding standards, space configurations, facility rules and hand-holding keynote speakers and entertainers.
We know how to identify red flags, poison pen clauses and planning for the unexpected. And… we know you look forward to saying, “Great. I can check that off my list.”.
Throughout the entire process, we understand that our role can be but one in a multi-layered and multi-person endeavor. We play nice in the sandbox!
We begin by learning how we can help you.
We ask questions, a lot of questions. We want to learn about YOU, your project, your expectations, your budget. What has worked in the past? What hasn’t?
We listen. As we learn more about your needs, we ask more questions. It’s a guided conversation designed specifically to elicit that information which sometimes customers don’t even know yet. This guided/consultative process is designed to provide a focused drive toward a common goal – your success.
Sometimes you know exactly what you want – then it’s our job to extract all your important details, combine them with our expertise, and turn them into your realized event.
There may be times when you need help identifying your needs – then it’s our job to help hone your ideas into an actionable plan to help create that exceptional event you have envisioned.
Our goal is to become a true partner with you; one you can count on again and again. We will become your ally and advocate and will immerse ourselves into your project as if it were our own.
We like to have fun. This doesn’t mean we’re unprofessional – far from it. While we take our responsibilities seriously, we feel a fun-loving attitude enables us to remain fresh, a must for keeping those creative juices flowing. It also keeps us sane.
Experience has taught us that the little things often make the biggest difference. We take nothing for granted no matter how small it may seem. We embrace challenges and coming up with creative solutions. We take pride in our work and live for that verbal applause when a customer says, “Thank you!”
We’re huge on commitment. When we make a promise, we keep it. Our values are the foundation of our ongoing commitment to you: to earn your business, your trust and your respect.
“Fantastic job!! You and your team are always amazing to work with.”
“You always go above and beyond and I would be hard pressed to do it without you – and you are always extra good at watching out for my bottom line.”
“Thank you for all of your hard work and assistance in helping to make our kickoff a huge success. I love the partnership we have built – you make my life so much easier!”
“No one has exceeded our expectations more than M2.”